Terms of Service

1. Description of Service

KardMesh is a software-as-a-service (SaaS) platform that transforms 2D character images into animation-ready 3D hair card meshes (including .OBJ, .GLB, and rigged .VRM avatars with spring bones) using GPU inference powered by the open-source HairDeck model. The Service is accessible via https://kardmesh.com and official addon integrations (Blender, Unity, Unreal Engine, Godot, VRChat, and Warudo) using personal API keys.

2. Accounts, Free Trials & API Keys

• Guest Free Trial: Unregistered visitors may run up to 2 free trial generations (1 variation per job with default parameters), subject to Cloudflare Turnstile anti-bot verification and per-device/IP limits. Circumventing guest trial limits via scripts or automated tooling is strictly prohibited.
• Passwordless Magic Link Sign-In: Accounts authenticate via a one-time magic link sent to your email address (valid for 5 minutes). New accounts receive a one-time welcome bonus of 5 free generation credits.
• Addon API Keys: Paid users (subscription or credit bundle) may generate personal API keys to use KardMesh inside supported 3D software addons (1 key for One-Time Packs and Starter, 5 keys for Pro, 10 keys for Advanced). You are responsible for keeping your API keys confidential and may revoke them at any time from your account menu.

3. Credits, Subscriptions & Billing (Merchant of Record)

• Flat Credit Cost: 1 credit = 1 generation (for both Quality 50-step and Speed 10-step modes). Generating multiple variations simultaneously (up to 4 variations per request) consumes 1 credit per variation.
• Automatic Credit Release on Failure: Credits are reserved when a job is submitted and only captured once the generation succeeds. If a generation job fails due to an upstream GPU or server error, reserved credits are automatically released back to your available balance.
• Subscriptions (Starter, Pro, Advanced): Billed monthly or annually according to your selection. Monthly credits accumulate without expiry, but are usable only while their originating subscription is active. After effective cancellation, pause or past-due suspension, they remain stored and locked; package and welcome credits are independent. A new subscription does not automatically unlock credits from a canceled one. New annual billing periods release credits monthly; unused credits accumulate until the end of the paid 12-month period, then expire. Package and welcome credits are not reset. Annual credits already granted under the previous allocation retain their original terms. You may cancel your subscription at any time via the Manage Subscription customer portal; cancellation stops future renewals while preserving your paid access until the end of the current billing period.
• One-Time Credit Bundles (Pack 25, 120, 250): Single one-time purchases with no recurring billing. Credits purchased in one-time bundles never expire.

4. Intellectual Property & Commercial License

• Your Input Images: You retain all ownership rights to the 2D images you upload and warrant that you have the lawful right to process them.
• Generated 3D Assets: Subject to your compliance with these Terms, KardMesh grants you a worldwide, royalty-free personal and commercial license to use, modify, and distribute the 3D hair meshes (.OBJ, .GLB) and rigged .VRM files generated through your account.
• Open-Source & CC0 Components: Underlying 3D hair generation is powered by HairDeck (Apache 2.0 License) and the procedural reference mannequin used in VRM exports is dedicated to the public domain under CC0 1.0 Universal.

5. Ephemeral Storage & Service Availability

Uploaded images and generated ZIP archives are processed ephemerally in temporary isolated directories and are not permanently archived on our servers. You are responsible for downloading and backing up your ZIP files promptly after generation completes.

6. Acceptable Use & Liability

You may not use KardMesh for unlawful content, abuse API rate limits, or attempt to reverse-engineer or disrupt the platform. AI 3D generation results vary based on input images; the Service is provided “as is” and “as available” without warranties of specific visual outcomes. Nothing in these Terms limits mandatory consumer rights under applicable EU or local law.

7. Contact Information

For questions regarding these Terms of Service or technical support, contact us at: support@kardmesh.com.